Member support

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Real people read every message that lands here. If you have a question about a recipe, an order, or your membership, we answer within one business day.

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Anything from "the bolognese broke at step 4" to "how do I get a refund" works here. We will reply by email.

Direct contact

Member support
Mailing address
TRIOUT ACQUISITIONS LLC
18331 PINES BLVD, STE 319, PEMBROKE PINES, FL 33029, USA
Test kitchen hours
Mon - Fri, 9:00 AM - 5:00 PM ET
Response time
Within one business day, every time

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Our FAQ covers membership, refunds, ingredient substitutions, and most of the common questions our team gets.

Read the FAQ